Shipping Policy
SHIPPING POLICY
Delivery&Shipping
Shipping Rate:
Standard Shipping Freight is USD6 for the Order which is less than USD18.
Free Shipping for the Order which is over USD18.
You can View the Shipping Fees at Checkout Page.
Shipping Time:
|
Shipping Method |
Order |
Shipping Time |
Costs |
|
Standard Shipping |
Over or Equal to USD 18 |
5-10 Business Days |
Free |
|
Standard Shipping |
Less than USD18 |
5-10 Business Days |
USD6 |
Ship from factory warehouse: 5- 10 business days. Due to the COVID-19, the shipping may delay.
It depends on where you are. Under normal circumstances, orders processed here will take 5-10 business days to arrive.On weekends or holidays , the delivery time may be delayed, please understand, thank you.
After receiving your order, we need 2-3 days to process the order (if out of stock products, we will contact you in time, please pay attention to the mailbox), 1-2 days for outbound, 2-4 days for shipping and delivery, so the total time to reach you is about 5-10 days.
Delivery details will be provided in your confirmation email. Thanks for waiting patiently.
Tax: If there is any tax need to pay, the customer should pay for it.
Non-mailable Areas:
Dear customers，delivery service is available in most areas of the United States, except for the following areas.
Our non-mailable areas in the United States include: Alaska, American Samoyed, Guam, Hawaii, Marshall Islands, Palau, U.S. Virgin Islands, Puerto Rico, American Armed Forces, European Armed Forces, Pacific Armed Forces.
Otherwise, Gtel aslo offer delivery service in the UK, Germany, France, Italy, Spain, Poland.
How can I view my order status?
It is easy, after you placed an order log in your account using your email address.
In your gtelgroup account, you can see all the orders you made including full information: shipping address, shipping method, payment information also items ordered. You can also print an invoice by yourself.
When the status of your order is updated, It will also show in your account. The tracking number will be submitted to your account after we ship out your package.
You also have access to your account setting and your address book.
Need More Help:
If you have any questions, please contact us:
Email: sales@gtelgroup.com
WhatsApp: +8613392473389
Mobile:+8613392473389
Working Time:(CST), UTC +8 6a.m to 10p.m.
Factory Address:
No.669 Longshan Road, Economic Development Zone, Taihu County, Anqing City, Anhui Province,China.
Headquarters Address：#436，4Floor,New Asia International Digital Electronic City Building, Xidi Erma Road, Liwan District, Guangzhou, Guangdong Province, China.
